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Customer Support


Context Help

If you lose your way inside our Control Panel, the very first thing you should do is press the Help button, which is visible on each and every page. A pop-up window will show up. It includes exhaustive information about all the actions that you can carry out on the page in question. Each context menu shows up on the same page so that you can swiftly get back to your work.

Video Tutorials

We have a huge selection of how-to video clips explaining how to use our hosting Control Panel. They're meant for those of you who want to see how things are being done rather than just reading articles. Thus, everyone can swiftly find their way around our hosting Control Panel by simply watching our step-by-step instructional videos.

F.A.Q.

If you can't discover the solution you need, take a glance at our comprehensive FAQ database, which covers questions asked by actual users and offers real solutions. We constantly update our FAQ database with new Q&A's in an attempt to embrace all the new additions and innovations associated with our platform.

Ticketing System

If you still can't find the solution you searching for in the Frequently Asked Questions database either, you can get in touch with our great team of customer support engineers available 24x7x365 and eager to help you with any issue. Each trouble ticket you send will be answered within 60 minutes (the average response time is approximately twenty minutes), so you won't have to wait a long time to get an answer to your question.

Contact Details

US Toll Free Phone: +1-855-211-0932
US International: +1-727-546-HOST(4678)
UK Phone: +44-20-3695-1294
AU Phone: +61-2-8417-2372
OUR ID: 277401

Sales Lines Working Hours:
Monday to Friday:
10.00 AM - 06.00 PM GMT/UK
05.00 AM - 01.00 PM EST/USA
08.00 PM - 04.00 AM EST/AU

email: support@propersupport.com

Online Contact Form

Check your server status To check the status of your server if you think there is a problem, please go to: www.properstatus.com


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